"This blog is in reference to Dynamic 365 and how it can align to your organizational needs and problems"
The definition of “workplace” has profoundly changed over the past decade. Employees of today have grown up with technology. With constant changing needs and high pressure employees are looking to be most productive with all the apps and information they need. Today, organizations are being flexible in hours , work from home , etc and in turn getting high quality performance from their employees.
Dynamics 365 allows workers with the freedom of not only being mobile at work but still being most productive. Also your customers expect the employees they connect with are fully engaged no matter what. Dynamics fully integrates with office tools such as Outlook , Word , Excel , so working from anywhere is as productive as being in office. Dynamics 365 is a powerful business tool that can help drive your success.
Everyone is accustomed to using Apps to simplify every aspect of their lives . Dynamics 365 brings together financials, supply chain, sales , service, and operations to create a unified platform for your employees. Centralized data management allows all departments in your organization to work as one .The key to maximizing this potential comes in the “related products” tab in your sales dashboard. This enables your organisation to improve up sell and cross sell thus increasing revenue potential. Dynamics also provides the gateway for next generation data management through Artificial Intelligence. Dynamics 365 uses AI and natural language understanding to turn customer service data into automated insights which help guide employees to take actions. Marketers can improve customer relationship with actionable web and social insights.
Millennials care about social interaction and engagement. Social networks have shaped the way your employees share ideas and solve problems. Social engagement in Dynamics 365 gives you powerful social insights and puts social media at the fingertips of your sales teams , customer service agents and everyone across your organisation.
Now imagine having a situation where your employee lost their laptop that contains sensitive information. This is where security is of utmost importance . With cloud computing your business can have greater security as your data is stored in the cloud. Through Dynamics layered approach , physical and virtual security including access control , encryption and authentication helps protect data on all devices.
Dynamics is central to Microsoft’s vision to enable every organization to realize the full potential of digital transformation. Microsoft brings constant breakthroughs in innovations when it comes to technology and brings operational improvements to every department of your organization. Using the power of Office 365 and LinkedIn Dynamics creates a more secure , intelligent and connected organization.
Microsoft Dynamics customized by CRM Dynamics to fit your organizations needs, can help you not just do more but achieve more.
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