Posted 5 months ago
  • Hardware Troubleshooting.
  • Windows Operating system installation/troubleshooting.
  • Microsoft and other application installation & troubleshooting.
  • Mail server/ Client Installation/ Troubleshooting.
  • Windows Server Maintenance, Periodic back up
  • Network Management of Local network management.
  • Installation/troubleshooting of network points.
  • Installation of networking equipment’s like switches, routers and firewalls.
  • Peripherals Management of Other peripherals installation/troubleshooting.
  • Vendor Management.
  • Preventive maintenance of the machines as per the SLA agreement.
  • Follow the SLA provided
  • Maintaining H/W & S/W inventory
  • Call escalation as per the Escalation Matrix.
  • Skill Set Desktop support engineer
  • Configuration Hardware and network support

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